In the high-stakes world of corrections, communication is not a support function. It is a mission-critical discipline that can build trust, calm tension, shape public understanding, and at times save […]

Corrections is not a profession that begins and ends at the facility gate. Long shifts, mandatory overtime, missed holidays, late-night phone calls, and emotional strain follow staff home. The work […]

Every January, the internet fills up with ambitious resolutions: inbox zero, flawless work-life balance, daily yoga, no carbs. Corrections communicators know better. The new year doesn’t bring fewer incidents, slower […]

There are moments in this profession that test the limits of even the most seasoned communicator. In recent weeks, the corrections community has experienced two devastating losses. In New York, […]

In corrections, strength is often defined by control, security, and command presence. Those are essential. But there is another form of strength that deserves equal attention—especially in communication. Kindness. Not […]

In corrections, we communicate with many audiences—elected officials, journalists, community partners, and our own staff.But two of the most overlooked are also the most personally invested: the families of our […]

Corrections is a profession built on consistency and discipline, yet too often our communications and recognition efforts feel reactive or last-minute. We scramble on the morning of Correctional Officers Week […]

Walk into any statehouse hearing on public safety. Watch a breaking news segment after a violent crime. Listen to debates on justice reform. You’ll hear about police. You’ll hear about […]

Imagine being a frontline officer who gets a memo so full of jargon it takes three readings to understand. Or worse — learning about a major department change through social […]

In corrections, we deal with some of the most complex, sensitive, and high-stakes scenarios in public service. From escape attempts to inmate deaths to facility lockdowns — the incidents themselves […]

Each July, Pretrial, Probation, and Parole Supervision (PPPS) Week gives us a chance to pause and appreciate the dedicated professionals who help people safely reintegrate into their communities. But for […]

Whether you’re starting from scratch or refining your current public information approach, a strategic communications plan is essential for every corrections agency. It keeps your messaging focused, consistent, and ready […]

In corrections, communication is often seen as a task — something to be managed during incidents, briefings, or media interviews. But if we stop there, we miss a critical opportunity. […]