In corrections, communication is often seen as a task — something to be managed during incidents, briefings, or media interviews. But if we stop there, we miss a critical opportunity. […]

In corrections, silence isn’t neutral. It’s often interpreted as indifference, incompetence, or worse — concealment. For too long, silence has been the default response to uncomfortable questions, tough headlines, or […]

The corrections profession is often misunderstood, undervalued, or misrepresented in the media. Your staff are frontline professionals — problem solvers, mentors, protectors. Their stories deserve to be told. But it […]

If your corrections agency doesn’t yet have a formal public information program, you’re not alone — but you are vulnerable. Whether you’re managing a facility, leading a state DOC, or […]

Father’s Day can be a complicated day, especially inside a correctional facility. Some incarcerated fathers are working to rebuild connections with their children. Some correctional staff are fathers who spend […]

Let’s face it — most of the time the media calls, it’s not for something good. A disturbance.A death.An escape.A lawsuit. That’s the nature of the news cycle, especially in […]

In corrections, information moves fast — and not always through the right channels. When an incident occurs and the media is briefed before your own staff, you don’t just have […]

Public information in a corrections setting is not just about issuing statements. It’s about trust, timing, tone — and making critical decisions under pressure. Yet many corrections departments assign communications […]

Use-of-force (UOF) incidents are among the most scrutinized and sensitive events in any correctional setting. Whether it’s a hands-on restraint or deployment of chemical agents, these situations demand a communications […]

In corrections, we often find ourselves responding to the media only after something has gone wrong — a use-of-force incident, a contraband bust, a facility lockdown. By that point, the […]

Corrections professionals know that safety, security, and accountability are non-negotiables in their daily work. But there’s one critical function that too many departments still overlook — strategic communication. In today’s […]