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Internal Comms First: Why Your Staff Should Never Learn from the News
Read more: Internal Comms First: Why Your Staff Should Never Learn from the NewsIn corrections, information moves fast — and not always through the right channels. When an incident occurs and the media is briefed before your own staff, you don’t just have a communications problem. You have a trust problem. One of the fastest ways to damage internal morale is to let your officers, case managers, teachers,…
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Foundational Training & Lifelong Learning: Why Professional Development Matters in Corrections Communications
Read more: Foundational Training & Lifelong Learning: Why Professional Development Matters in Corrections CommunicationsPublic information in a corrections setting is not just about issuing statements. It’s about trust, timing, tone — and making critical decisions under pressure. Yet many corrections departments assign communications duties to staff without providing the necessary training or support. It’s time to change that. Whether you’re a newly appointed PIO, a seasoned warden, or…
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Communicating Use-of-Force Incidents with Clarity, Consistency, and Control
Read more: Communicating Use-of-Force Incidents with Clarity, Consistency, and ControlUse-of-force (UOF) incidents are among the most scrutinized and sensitive events in any correctional setting. Whether it’s a hands-on restraint or deployment of chemical agents, these situations demand a communications strategy that is deliberate, timely, and respectful of all involved. When handled poorly, the narrative surrounding a UOF incident can undermine public trust, inflame tensions,…
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Getting Ahead of the Headlines: Proactive Media Strategies for Correctional Facilities
Read more: Getting Ahead of the Headlines: Proactive Media Strategies for Correctional FacilitiesIn corrections, we often find ourselves responding to the media only after something has gone wrong — a use-of-force incident, a contraband bust, a facility lockdown. By that point, the narrative is already forming, and we’re behind it. The key to protecting your facility’s reputation and maintaining public trust lies in proactive media strategy —…
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Why Every Corrections Department Needs a PIO and a Strategic Communications Plan
Read more: Why Every Corrections Department Needs a PIO and a Strategic Communications PlanCorrections professionals know that safety, security, and accountability are non-negotiables in their daily work. But there’s one critical function that too many departments still overlook — strategic communication. In today’s high-stakes, high-visibility environment, corrections agencies can no longer afford to operate without a public information officer (PIO) or a comprehensive communications plan. Without a proactive…

