Category: The Comms Post

Public information in a corrections setting is not just about issuing statements. It’s about trust, timing, tone — and making critical decisions under pressure. Yet many corrections departments assign communications duties to staff without providing the necessary training or support. It’s time to change that. Whether you’re a newly appointed PIO, a seasoned warden, or Read more

Use-of-force (UOF) incidents are among the most scrutinized and sensitive events in any correctional setting. Whether it’s a hands-on restraint or deployment of chemical agents, these situations demand a communications strategy that is deliberate, timely, and respectful of all involved. When handled poorly, the narrative surrounding a UOF incident can undermine public trust, inflame tensions, Read more

In corrections, we often find ourselves responding to the media only after something has gone wrong — a use-of-force incident, a contraband bust, a facility lockdown. By that point, the narrative is already forming, and we’re behind it. The key to protecting your facility’s reputation and maintaining public trust lies in proactive media strategy — Read more

Corrections professionals know that safety, security, and accountability are non-negotiables in their daily work. But there’s one critical function that too many departments still overlook — strategic communication. In today’s high-stakes, high-visibility environment, corrections agencies can no longer afford to operate without a public information officer (PIO) or a comprehensive communications plan. Without a proactive Read more