Category: The Comms Post

Imagine being a frontline officer who gets a memo so full of jargon it takes three readings to understand. Or worse — learning about a major department change through social Read more

In corrections, we deal with some of the most complex, sensitive, and high-stakes scenarios in public service. From escape attempts to inmate deaths to facility lockdowns — the incidents themselves Read more

Each July, Pretrial, Probation, and Parole Supervision (PPPS) Week gives us a chance to pause and appreciate the dedicated professionals who help people safely reintegrate into their communities. But for Read more

Whether you’re starting from scratch or refining your current public information approach, a strategic communications plan is essential for every corrections agency. It keeps your messaging focused, consistent, and ready Read more

In corrections, communication is often seen as a task — something to be managed during incidents, briefings, or media interviews. But if we stop there, we miss a critical opportunity. Read more

In corrections, silence isn’t neutral. It’s often interpreted as indifference, incompetence, or worse — concealment. For too long, silence has been the default response to uncomfortable questions, tough headlines, or Read more

The corrections profession is often misunderstood, undervalued, or misrepresented in the media. Your staff are frontline professionals — problem solvers, mentors, protectors. Their stories deserve to be told. But it Read more

If your corrections agency doesn’t yet have a formal public information program, you’re not alone — but you are vulnerable. Whether you’re managing a facility, leading a state DOC, or Read more

Father’s Day can be a complicated day, especially inside a correctional facility. Some incarcerated fathers are working to rebuild connections with their children. Some correctional staff are fathers who spend Read more

Let’s face it — most of the time the media calls, it’s not for something good. A disturbance.A death.An escape.A lawsuit. That’s the nature of the news cycle, especially in Read more