Category: Free Resource

Our Facility Media Access Policy outlines the process for requesting and conducting media visits while maintaining safety, security, and operational integrity. All media access must be pre-approved and coordinated in accordance with facility rules and applicable laws. Read more

This flowchart provides a simplified, high-level guide for how information should move during a critical incident in a corrections facility — ensuring clear roles, rapid coordination, and consistent messaging across internal and external channels. Read more

How to get the press to cover the good news behind the walls. A pitch is meant to spark interest. Use this guide to pitch positive news stories to outlets and make it successful. Read more

How to communicate clearly – without compromising legal integrity. Legal and comms have two different jobs – but they must collaborate. As a PIO, you are constantly balancing transparency with legal risk. This guide helps you know when you speak, what to avoid, and how to collaborate with legal – without silencing your public voice. Read more

A quick reference checklist for before you speak. Includes information about what to do before the interview, message prep, avoiding some traps, appearance & delivery and emergency language reminders. All helpful information for anyone doing a media interview. Read more

Get the press to show up – and stay on message. This resource covers what is a media advisory and the standard format for drafting one. Also included are some Quick Tips and a Sample Media Advisory. Read more

A quick-reference guide for safe, effective, and professional correctional social media. Resource includes what’s safe and useful to post, red flags and risky content, tone tips and suggested content disclaimers. All helpful information for the new and experienced corrections communicator. Read more

Helping new PIOs and communicators speak with clarity, credibility and consistency. This glossary includes common corrections terms, common media & public information terms, legal language vs plain language examples and pro tips for new corrections PIOs. Read more

Plan your next news conference with confidence, clarity and control. Use this Corrections News Conference Planning Checklist to ensure you’ve got everything covered before, during and after your next news conference. Read more

Helps leaders communicate key updates to staff quickly and consistently. Use for: Read more